PRIVACY POLICY — Little Shell Bali

Last updated: June 2026

1. Who We Are
Little Shell Bali is an Australian-owned baby equipment and pool safety hire business operating in Bali, Indonesia. We can be contacted at hello@littleshellbali.com or +61 402 117 818.

2. What Information We Collect
We collect personal information you provide when making a booking or enquiry, including your name, email address, phone number, villa address, and travel dates. We also collect information automatically through our website (Shopify), including IP address, browser type, pages visited, and device information via cookies.

3. How We Use Your Information
We use your information to: process and confirm your booking; coordinate delivery and setup of equipment; send booking confirmations, invoices, and payment instructions; respond to enquiries; and improve our services. We do not use your information for unsolicited marketing without your consent.

4. How We Share Your Information
We do not sell your personal information. We may share it with trusted third parties necessary to operate our service, including Shopify (our website platform), BookThatApp (our booking system), and delivery drivers or logistics partners involved in fulfilling your order. These parties are contractually required to protect your data.

5. Cookies
Our website uses cookies to operate the Shopify storefront, remember your cart, and analyse traffic. You can disable cookies in your browser settings, though this may affect website functionality.

6. Data Storage and Security
Your data is stored on Shopify's secure servers. We take reasonable steps to protect your information from unauthorised access, but no internet transmission is completely secure.

7. Your Rights
If you are located in Australia, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles to access, correct, or request deletion of your personal information. If you are in the EU or UK, you may have additional rights under GDPR. To exercise any of these rights, contact us at hello@littleshellbali.com.

8. Retention
We retain your personal information for as long as necessary to fulfil your booking and meet our legal obligations, typically no longer than 3 years after your hire period.

9. Children's Privacy
Our services are booked by adults on behalf of their families. We do not knowingly collect personal information directly from children.

10. Changes to This Policy
We may update this policy from time to time. The current version will always be available at littleshellbali.com/pages/privacy-policy.

11. Contact
For any privacy-related questions: hello@littleshellbali.com